Web Push
Delivers a short browser reminder without requiring an email address or phone number.
Learn moreEncourage customers to return
Bring customers back to your store with a message tailored to what they previously viewed, added to their cart, or purchased.
The first step
Turn interest into another visit
Customers do not always buy right away. They may postpone a decision, abandon their cart, or forget about a product. DropUI helps you remind them about the right offer through a channel they agreed to and makes returning to the purchase easy.
A customer views a product
They show interest but leave the store without buying. DropUI remembers the product and the action they took.
They receive a relevant reminder
After a selected time, they get a message about the viewed product instead of a random, generic promotion.
They return directly to the purchase
The message links straight to the product or cart, making it easy to complete the order.
Communication channels
Choose a channel that fits the message
A short reminder, a detailed offer, and a direct conversation need different formats. Choose a channel that matches the goal and customer permission.
Sends an offer or reminder and lets you continue the conversation when customers reply.
Learn moreProvides space for detailed content, products, recommendations, and campaigns within a longer scenario.
Learn moreSMS
Delivers a concise and urgent message with a link leading directly to the store.
Learn moreCapabilities
Respond to what the customer did
Each of these situations can launch different communication. This gives customers a clear message connected to their previous action.
- A product viewed during the visit
- An unfinished cart
- A product returning to stock
- An offer after a previous purchase
- A selected audience
- Immediate or appropriately timed delivery
Your setup
How to launch communication after the visit
Choose the situation, channel, and message, then decide when customers should receive it.
Choose the reason for contact
Decide whether to remind customers about a cart, viewed product, ending offer, or encourage another purchase.
Match the channel and content
Use a channel for which the customer gave permission. The content should clearly relate to a previous visit or action.
Set the timing and review results
Send the message after a selected delay or as a scenario step. Review deliveries, clicks, and returns to the store.
FAQ
Common customer return questions
Yes. Send messages only through channels for which customers gave the appropriate permission. DropUI stores permissions together with the contact.
Yes. A scenario can combine Web Push, WhatsApp, email, and SMS and choose the next steps based on customer reactions.
Yes. Content and links can refer to a viewed product, an item in the cart, or a previous purchase.
Timing depends on the situation and product type. In DropUI, set a delay, a specific date, or a condition that launches the next step.
No. Select recipients based on data, behavior, and their relationship stage with the store.
Campaign results show deliveries, clicks, and actions after entering the store. The available data depends on the channel used.
Explore scenarios that bring customers back
Choose a ready scenario for an abandoned cart, viewed product, or another purchase and match it to your channels.
Explore scenarios